Policy on Missed Appointments and Refunds
Things happen, life goes on, I understand.
24 HOUR ADVANCE: You can easily reschedule your session with a 24 hour advance notice. Please understand that no cash refund will be granted for cancelled appointments less than 24 hours advance notice. No refunds will be made for missed appointments. NO EXCEPTIONS WILL BE MADE.
It is the client’s responsibility to be available at the time of the appointment. You will receive a confirmation email upon booking, and another reminder email one day prior to your session. If you did not receive your confirmation, contact sally at [email protected]. Please email [email protected] if you wish to reschedule your appointment. At the time of your appointment you are to call this no. unless otherwise instructed: 310-513-5277.
We reserve the right not to offer appointments to certain individuals.
Please understand that not showing for an appointment affects valuable appointment time, and is not fair to other clients who want an appointment.
No Reading Substitutes Policy
Scheduled readings are not and cannot be substituted for payment made for any other purchase then the one paid for. Reading options cannot be altered, exchanged, or interchanged in any way and are considered separate reading purchases with separate payment fees applicable. All purchases are final.
This service is provided for entertainment purposes only and no guarantees are implied or stated. Clients must be 18 years or older to book, receive and/or purchase a reading, product or service. Readings are not substitutes for professional, legal, financial, medical, or psychiatric advice or care. Clients are encouraged to please seek the advice of a trained Medical Doctor about any health concerns. ALL readings, products, and services content are subject to the client’s interpretation.